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ANZ tries to defuse screen scraping time bomb

Proposes data access hierarchy based on sensitivity.

The ANZ Banking Group has moved to defuse escalating hostility between the big banks and angry Australian fintechs amid accusations that incumbent institutions are using the issue of customer data security to smother competition by challengers.

As debate continues to rage over whether regulators should ban the increasingly common industry practice of screen scraping to onboard customers, ANZ’s chief data officer Emma Gray has proposed a system of different data sensitivity levels combined with trusted intermediaries to act as data or ‘insight’ brokers.

By Julian Bajkowski Mar 3 2020


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